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Workload Balancing
Here is a Process Cheat - As a customer, before stepping into a line, check out the line furthest away from your entry point. Often...

Coach Scott
1 min read


Spring Cleaning with 5S
Let’s do a little spring cleaning on our business processes to get maximum value. We call it 5S.

Coach Scott
1 min read


Five Process Rights
The five process user rights of process supporting artifacts.

Coach Scott
1 min read


Importance of Process Checklists
Why we need easy to reference process checklists to ensure all the key tasks get done.

Coach Scott
1 min read




Understanding Wait Time
Understanding wait time to your customers and your business.

Coach Scott
1 min read


Be inefficient
Focus on the efficiency projects that bring the greatest value. Be inefficient for efficiency's sake.

Coach Scott
1 min read


Who is Coach Scott?
Getting "stuff" done in an efficient and orderly manner has always been my way ... even as a kid. I've always been "Lean8020", but just...

Coach Scott
3 min read
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