Plan or Process?
- Coach Scott
- Apr 27
- 1 min read
When does a plan become a process?
The first time I did my lawn, I devised a plan to cut the grass, edge the lawn, and blow the debris. Since I was going to hire a lawn service the following week, this was a specific one-time plan, so by definition ad-hoc. While my plan was effective, it was not necessarily efficient. However, after we decided to forgo the lawn service, my one time plan is now executed weekly, so it became a process, and certainly needed improvement. Â

If you do something once, it's a plan. If you do something more than once, it's a process. Many times an ad-hoc plan is the basis for the ongoing business process. Unfortunately, the process is then left to improve sporadically when a specific problem occurs.Â
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This week's assignment:Â Find an important process that might have started as an ad-hoc one-time plan and verify you have a constant proactive approach to improve the 5 process maturity components.
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That's my 8020 Framework.